Amazon Integrations

Amazon Integrations on Celigo

Connect Amazon Seller Central to your ERP and storefront. Entech builds Celigo-based Amazon integrations for brands and distributors where orders, inventory, and settlements need to move between Amazon and your back-office systems without manual touchpoints — including the parts most connectors leave out.

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What you can integrate

Systems we connect to Amazon

Amazon Vendor Central (1P) is not accessible via Seller Central API. Amazon transmits EDI purchase orders to Vendor Central sellers rather than providing a standard connector interface. If you sell wholesale to Amazon rather than through Seller Central, the EDI capability page covers this flow.

What data moves, and how

What data moves, and how

Orders

Amazon Seller Central orders pulled into your ERP or Shopify as Sales Orders. Order status, line items, quantities, shipping details, and buyer information all mapped. Order source tracked by marketplace (US, UK, CA, EU) where multi-marketplace is in scope. FBA and FBM orders handled with separate fulfillment logic — they are different operational events.

Inventory levels

Available inventory quantities pushed from your ERP or warehouse system to Amazon listing inventory on a defined schedule. FBA inventory held in Amazon's fulfilment network is tracked separately from merchant-held stock — both require distinct handling. High-SKU catalogues use delta sync rather than full catalogue refreshes to stay within API limits.

ASIN and SKU mapping

Amazon identifies products by ASIN; your ERP and warehouse use internal SKU codes. Every integration requires a lookup table mapping ASINs to internal item records. This lookup is maintained as a configuration layer in Celigo — product catalogue changes update the mapping without rebuilding the flow.

FBA inbound shipments

Where FBA is in use, inbound shipment plans created in Seller Central need to reflect in the ERP as inventory transfers or purchase orders. Received quantities confirmed by Amazon update ERP inventory levels. This flow runs separately from order and settlement flows.

Settlements

Amazon pays out on a settlement cycle — typically every two weeks — and the settlement report mixes order revenue, FBA fulfilment fees, referral fees, reimbursements, chargebacks, promotional credits, storage charges, and adjustments in a single document. Mapping this to clean journal entries in NetSuite requires line-level parsing and separate GL treatment for each fee and adjustment type. This is the part of Amazon integration that generic connectors either skip or flatten into a single revenue figure that does not reconcile.

Returns and refunds

Customer return events in Amazon mapped to corresponding ERP records — Credit Memos, return receipts, and inventory adjustments where units are physically returned to stock. Amazon's return disposition status (returnToStock, damaged, customerDamaged) determines the inventory handling logic.

Where implementations go wrong

Where Amazon integrations go wrong — and how we handle it

01
Settlement reconciliation is not just order sync

The most common gap in Amazon + NetSuite integrations is treating settlement as an afterthought. Pulling orders into NetSuite as Sales Orders is the straightforward part. Reconciling what Amazon actually paid — net of fees, reimbursements, and adjustments — against those Sales Orders is the operationally critical part. We build settlement parsing as a first-class component of every Amazon + ERP integration, not a phase 2 add-on.

02
FBA and FBM require separate logic

FBA orders are fulfilled by Amazon — inventory depletion happens inside Amazon's network and the fulfillment event flows back as a confirmed shipment. FBM orders require the seller to fulfil and report a shipment back to Amazon. These are fundamentally different operational flows, and treating them identically produces incorrect inventory counts and missed fulfilment confirmations. We configure both paths explicitly.

03
ASIN-to-SKU mapping maintenance

The ASIN-to-SKU lookup table is not a one-time setup task — it needs to be maintained as the product catalogue changes. New products added to Amazon, bundled ASINs, and parent-child ASIN relationships all require mapping updates. We build the lookup layer to be maintainable by the client without touching the flow configuration.

04
Multi-marketplace complexity

Sellers active on Amazon US, UK, Canada, and EU marketplaces need per-marketplace configuration. Currency, VAT treatment, fulfilment centre locations, and settlement schedules differ by marketplace. A single Celigo flow cannot serve all marketplaces without marketplace-aware routing logic. We scope this at the design stage.

05
SP-API rate limits at catalogue scale

SP-API rate limits are aggressive at high catalogue volumes — updating inventory for 50,000+ SKUs cannot be processed in a single run without throttling errors. We implement delta sync, request queuing, and back-off retry as standard on high-SKU implementations. If your existing Amazon integration started throwing errors in 2023, MWS deprecation — Amazon's shutdown of their legacy API — is the most likely cause.

Technical details

Celigo and Amazon — what you need to know

Connector
Celigo native Amazon Seller Central connector — no third-party middleware
API
Amazon Selling Partner API (SP-API) · MWS deprecated 2023 — legacy MWS flows require migration
Authentication
Login with Amazon (LWA) OAuth · seller account access at appropriate permission level required
Objects
Orders · Order Items · Order Fulfillments · Inventory (FBA and FBM) · Listings · FBA Inbound Shipments · FBA Inbound Shipment Items · Settlement Reports · Return Items · Product Catalogue (Listings API)
Trigger types
Polling (SP-API does not support webhooks for most events) · Settlement report batch processing on settlement cycle cadence
Marketplaces
US · Canada · UK · DE / FR / IT / ES (EU) · AU · Additional marketplaces configurable
Known limitations
SP-API rate limits require delta sync at scale · Settlement reports are batch files — financial reconciliation runs on settlement cycle timing, not daily · Amazon buyer email not exposed via SP-API — customer matching uses Amazon buyer token or order ID · Vendor Central (1P) not accessible via SP-API — handled via EDI
Amazon Vendor Central (1P)

Vendor Central sellers receive purchase orders from Amazon as EDI 850 documents rather than through a standard API. Entech implements this flow using Celigo's B2B Manager — the full 850 → Sales Order → 940 cycle with NetSuite, with zero manual touchpoints. See EDI / B2B capability →

How we've applied this

How we've applied this

Confidential client — Branded Consumer Goods

Full EDI + NetSuite flow for Amazon Vendor Central orders. 3PL receives warehouse authorisation within two minutes of PO transmission. Zero manual touchpoints in the full cycle.

A branded consumer goods company selling through major retail partners — including Amazon Vendor Central — needed to eliminate manual processing of retailer purchase orders. Amazon transmits 850 EDI purchase orders to this client; Entech built the full EDI + NetSuite flow on Celigo's B2B Manager. The 3PL now receives warehouse authorisation within two minutes of PO transmission, down from several hours of manual processing. 100% of EDI 997 acknowledgements transmitted within SLA. The full 850 → Sales Order → 940 cycle runs with zero manual touchpoints.

See the EDI / B2B capability page →

Entech has delivered Amazon Seller Central integrations across its 200+ Celigo implementations. All developers are Celigo certified. Amazon marketplace integrations — and specifically settlement reconciliation — are among the most technically involved flows we build.

Amazon flow pages

Amazon flow pages

Ready to scope your Amazon integration?

If you are reconciling Amazon settlements manually against your ERP, or managing Amazon inventory separately from the rest of your stock, those are the two problems we solve most frequently in Amazon integrations on Celigo.

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