Most ecommerce and retail operations run three to five platforms by the time they hit meaningful scale — a storefront, an ERP, a CRM, one or more marketplaces, and a 3PL or fulfilment partner. Getting them to share data accurately, at the right time, without manual intervention is the core integration challenge. We've solved it across the full stack.
Talk to an integration expert →Orders sit in Shopify, fulfilment happens in NetSuite or a 3PL, and the connection between them is a person with a spreadsheet. The fix is a Shopify → NetSuite order sync that fires in near-real time, maps line items, handles discounts and taxes correctly, and posts the financial record without duplication.
NetSuite or the 3PL holds the authoritative inventory position, but Shopify is showing stale numbers because the sync runs nightly — or not at all. Oversells follow. The fix is a NetSuite → Shopify inventory sync with the right cadence and location mapping for however the business structures its stock.
Multi-channel retailers often have Shopify and Amazon orders processed entirely independently, with reconciliation happening manually in a spreadsheet at month end. Centralising order flow into NetSuite — with channel tagging, correct revenue attribution, and automated fulfilment routing — eliminates that entirely.
A large retailer has agreed to stock the product, sent over their EDI requirements, and the clock is ticking. Celigo's B2B Manager handles the transaction set mapping — 850 POs, 856 ASNs, 810 invoices, 997 acknowledgements. We map it to NetSuite and make sure SLA requirements are met before the first test transaction goes out.
Youth Athletes United needed their Shopify storefront, Salesforce CRM, and MySQL data layer to share order and customer data reliably at scale. Their existing integration was processing around 200 records per hour — not sustainable for their order volumes. After rebuilding on Celigo, throughput increased to over 12,000 records per hour. Manual CSV reconciliation across all three platforms was eliminated. We also completed their Shopify REST → GraphQL API migration before the deprecation deadline, with zero downtime.
A branded consumer goods company needed to connect their retail trading partner EDI channel with NetSuite and their 3PL — with strict SLA requirements on acknowledgement and warehouse authorisation timing. We implemented the full 850 → Sales Order → 940 cycle in Celigo B2B Manager with NetSuite as the system of record. The 3PL now receives warehouse authorisation within two minutes of retailer PO transmission. 100% of EDI 997 acknowledgements transmit within SLA. Zero manual touchpoints in the full order cycle.
Storefront orders, inventory, customers, and fulfilment status.
View page →ERP-level order management, inventory, and financials.
View page →CRM, customer data, and marketing automation.
View page →Marketplace orders, inventory, and FBA fulfilment.
View page →Real-time order and inventory sync between storefront and ERP.
View page →Centralise marketplace orders into NetSuite.
View page →Multi-channel order management from a single storefront.
View page →Wholesale and retail trading partner EDI via Celigo B2B Manager.
View capability →We're happy to talk through the specific systems involved before any engagement — no sales pitch, just a technical conversation about what you're trying to connect and what's realistic.