Connect Salesforce to your ERP, ecommerce, and operational systems. Entech builds Celigo-based Salesforce integrations for B2B businesses where the gap between CRM and back-office is costing time on every deal — and where your team should not need SOQL to answer a customer question.
Talk to an integration expert →Natural language Salesforce queries via Slack or custom interface. No SOQL. Governed and auditable in Celigo.
Account and Contact records synced between Salesforce and your ERP or connected system. Lookup by company name, email, or external ID before creating — duplicate account records accumulate fast in bidirectional sync without keyed matching logic. Account hierarchy in Salesforce maps to parent-child entity relationships in NetSuite.
Closed-won Opportunities in Salesforce trigger downstream record creation in NetSuite — typically a Sales Order or Customer Deposit depending on your order-to-cash process. Line items from the Opportunity (Products, quantities, pricing) map to Sales Order line items. Custom fields on the Opportunity are included in the field mapping spec.
Where Salesforce CPQ or native Quotes are in use, Quote line items and pricing map to NetSuite Sales Order or Quote records. Approved Quotes triggering NetSuite record creation is a common pattern for businesses with a structured quoting process.
Invoices created in NetSuite pushed back to Salesforce — mapped against the originating Opportunity — so account managers have visibility of billing status without leaving CRM. Payment receipt in NetSuite updates the corresponding Salesforce record. This closes the loop that most Salesforce + ERP integrations leave open.
Product catalogue and pricing synced between NetSuite Items and Salesforce Products and Pricebook Entries. Changes to pricing or availability in the ERP reflected in Salesforce without manual update. Currency handling configured where multi-currency Salesforce orgs are in use.
Salesforce Cases linked to NetSuite customer records — support ticket data visible alongside billing and order history. Relevant for businesses running Salesforce Service Cloud alongside NetSuite financials.
This is the highest-value moment in the Salesforce + NetSuite sync and the most commonly broken one. When an Opportunity closes, the ERP needs a Sales Order with the right line items, pricing, customer entity, and subsidiary. Salesforce Opportunity structures rarely map cleanly to NetSuite Sales Order structures — product bundles, custom pricing rules, and approval status all create conditional logic a field map alone cannot handle. We design this transform at the start of every engagement, before any build begins.
Salesforce API access requires Enterprise edition or above — or the API access add-on on Professional. If your org is on Professional without the add-on, Celigo cannot connect. We verify edition and API access at the start of every project. This is not a dealbreaker but it is a prerequisite that gets missed until late in the process more often than it should.
Salesforce limits API calls per 24-hour rolling window — the ceiling depends on edition and licence count. High-volume integrations that run frequent polling can exhaust this budget, leaving other automations without API capacity. We audit existing API consumption and design flow scheduling to stay within safe limits before build begins.
Salesforce field-level security can silently block the integration user from reading or writing specific fields — the API returns the record without the restricted field, with no error. Without auditing the integration user's permission set against every field the flow needs, the integration appears to work in testing and drops data silently in production. We audit permission sets against the field mapping spec before testing begins.
Most mid-sized Salesforce orgs carry years of customisation — custom objects, custom fields, workflow rules, and validation rules that fire on record save. Celigo's standard connector covers standard objects; custom objects require explicit configuration. Validation rules on the target record can cause write failures that are not obvious from the error log. We audit the org's object schema before build.
In a bidirectional Salesforce ↔ NetSuite flow, both systems can create records independently. Without a defined single-source-of-truth per record type and keyed matching logic, the same customer ends up as duplicate accounts in both systems within days. We define record ownership at the design stage — which system creates, which receives — and enforce it in the flow logic.
Celigo's AI Agent can be configured against a Salesforce org to allow natural language querying of records via Slack or a custom interface — without exposing SOQL to end users. All queries governed and auditable in Celigo. Entech has implemented this for a SaaS RevOps team. See AI Agents & MCP capability →
Youth Athletes United's original integration between Shopify, Salesforce, and a MySQL database processed 200 records per hour and required manual CSV reconciliation across all three systems. Entech rebuilt the integration on Celigo — order sync now handles 12,000+ records per hour, reconciliation was eliminated entirely, and when Shopify deprecated their REST API, we migrated production flows to GraphQL before the cutoff with zero downtime.
A SaaS company's RevOps team was fielding a constant stream of ad hoc data requests from sales and account management — pipeline summaries, account revenue history, renewal forecasts — that required admin-level Salesforce access to answer. Entech implemented a Celigo AI Agent against their Salesforce org. Non-technical team members now query live Salesforce data in plain language from Slack — account history, deal status, renewal dates — with no SOQL and no admin involvement. All queries are governed and auditable within Celigo.
See AI Agents & MCP capability →Entech has delivered 200+ integrations on Celigo. All developers are Celigo certified. If your Salesforce org is heavily customised — and most are — we'll audit what the standard connector doesn't cover before build begins, not after.