Connect Shopify to your ERP, CRM, marketplaces, and fulfillment systems. Entech builds Celigo-based Shopify integrations for merchants where the standard connector needs configuring beyond defaults — or where the business logic is complex enough that a templated approach breaks down.
Talk to an integration expert →Shopify orders pushed to the connected system as Sales Orders or equivalent records, with line items, discounts, shipping costs, tax lines, and payment status all mapped. Order source, sales channel, and Shopify order number tracked for downstream reporting. Draft Orders handled separately from confirmed orders — logic for when each triggers a downstream flow is configured per client.
Customer records created or matched in the destination system on order arrival. Lookup by email or external ID before creating — without this, a customer placing five orders creates five separate records in your ERP or CRM. Guest checkout orders require a separate handling rule.
Product catalogue sync in either direction, depending on whether the ERP or Shopify is the system of record. SKU, price, weight, and variant attributes mapped. Custom metafields supported where the destination system has a corresponding field.
Available inventory quantities pushed from ERP or warehouse system to Shopify on a schedule — typically every 15–60 minutes. Multi-location inventory requires location mapping at setup. Shopify's inventory API distinguishes between committed, available, and on-hand quantities — these map differently depending on the source system's data model.
Fulfillment events — shipment created, tracking number assigned — pushed from your 3PL or ERP back to Shopify to update order status and trigger Shopify's shipping notification emails. Partial fulfillments handled where line items ship separately.
Refund events in Shopify mapped to the corresponding record in the destination system — Credit Memo in NetSuite, return record in your 3PL, or a reversal entry. Restocking logic configured per client.
Shopify retired their REST API in April 2025. Any Celigo flow built against the REST API before that date needed to be migrated. The GraphQL API has a different rate limiting model, different payload structures, and some objects are exposed differently. We have migrated production Shopify flows through this transition — including one processing over 12,000 records per hour — without downtime.
Shopify's API uses a leaky bucket rate limiting algorithm. At high order volumes — flash sales, seasonal spikes, bulk back-order processing — flows that work at normal volume will start hitting 429 errors. We build rate-aware scheduling and retry logic into every Shopify flow as standard.
Merchants often want real-time inventory sync. The practical constraint is that the source system has its own API limits and update frequencies. We scope sync frequency based on what the source system can reliably deliver, and implement delta sync — only pushing records where quantities changed — for high-SKU catalogues.
Merchants selling across Shopify, Amazon, and a physical location are managing inventory from multiple sources against multiple demand streams. Celigo flows need to account for which location fulfills which channel order, and how available inventory is allocated. This is configured per merchant.
Shopify's standard objects do not carry every data point that ERP or CRM systems expect. Custom metafields — on products, customers, or orders — need explicit mapping in Celigo. We inventory metafields at the start of every engagement and include them in the field mapping spec.
Merchants on Shopify Plus have access to additional APIs and functionality — B2B pricing, custom checkout extensions, script-level logic — that affect how integration flows are designed. Standard Celigo Shopify connector configuration does not account for Plus-specific features. If you're on Shopify Plus, tell us at the start.
Shopify deprecated the REST Admin API in April 2025. If your Celigo flows were built before 2024, they should be audited and migrated to the GraphQL Admin API. Entech has migrated production Shopify flows through this transition — including one processing over 12,000 records per hour — with zero downtime.
Youth Athletes United run a high-volume Shopify store alongside Salesforce CRM and a MySQL database. Their original integration processed 200 records per hour and required manual CSV reconciliation between all three systems. Entech rebuilt the full integration on Celigo: order sync now handles 12,000+ records per hour with no manual reconciliation between platforms. When Shopify's REST API deprecation deadline was confirmed, we migrated the production flows to GraphQL before the cutoff — zero downtime, no order loss.
Orders, customers, inventory, and fulfillment between Shopify and NetSuite.
View flow →Cross-channel order routing and inventory across Shopify and Amazon.
View flow →Customer and order data across your storefront and CRM.
View flow →B2B document exchange for wholesale and retail partners.
Coming soonEntech has delivered 200+ integrations on Celigo. All developers are Celigo certified. Shopify-to-ERP is one of the most common flows we build — and one of the most frequently under-specified by clients who haven't done it before. We'll tell you what you're missing before build starts.